TERMS & CONDITIONS...

Before attempting to purchase from our website please make sure you are happy with out terms and conditions, if for any reason your unsure, would like help or have a general question about our services, please contact us and we'll answer all of your questions.

YOU MUST BE OVER 18 TO PURCHASE FROM THIS WEBSITE, IT IS AGAINST THE LAW TO  ATTEMPT AN UNDERAGE PURCHASE OF ANY KIND, FAILURE TO COMPLY MAY RESULT IN LEGAL ACTION!!! WE USE AGE VERIFICATION SOFTWARE BY LAW BEFORE ORDERS ARE SHIPPED

PLEASE ALSO NOT WE DO NOT SHIP TO ANY COUNTRIES OUTSIDE OF THE UK DUE TO TPD REGULATIONS, IF YOU DO NOT LIVE INSIDE THE UK THEN PLEASE DO NOT ATTEMPT TO PURCHASE FROM THIS WEBSITE.

 

Electronic cigarettes may contain nicotine which is addictive. Electronic cigarettes are not suitable for use by: persons under the age of 18; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using tobacco or nicotine products for medical reasons; or persons with an unstable heart condition. 

(a) Keep Electronic Cigarettes out of reach of children.

(b) All our items are QC checked and Securely package before shipment.

 

(c) All payments are processed via PayPal.com one of the worlds biggest and safest payment gateways.

(d) Items ordered before 3pm will be shipped same business day via Royal Mail 24 services. Please select the shipping method you require at the basket before preceding to the checkout.

 

(e) Free Shipping applied to orders totals over £9.99 orders will be sent RM24 aimed at 1-2 business days.

(f) Should additional shipping fees apply they will be automatically calculated at the checkout.

(g) Should you encounter any problems with your product please contact us first and we will arrange the necessary steps in order to rectify any problems you may have.

(h) Refunds will be processed once we've received the item back and inspected the faults. Your exchange or refund will then be processed immediately. 

(i) Opened eLiquids are non returnable and any other products must be unused, as new in original packaging. If your in doubt please contact us first.

(j) Please note the buyer pays return postage fees.

If you would like to chat to a member of staff about any questions or issues you have please don't hesitate to contact us on 01737212219

Kapre Lounge Ltd 
111 High Street
Banstead
Surrey 
SM72NL
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