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Here at the Kapre Lounge vape shop surrey, we will do our upmost to protect any data you may share with us while using our website.


Data Protection


  • User privacy and data protection are human rights

  • We have a duty of care to the people within our data

  • Data is a liability, it should only be collected and processed when absolutely necessary

  • We loathe spam as much as you do!

  • We will never sell, rent or otherwise distribute or make public your personal information

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen. 

How we may collect your information, we may use third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation laws. All of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.


Google services including Google Analytics services including emails, contact form details and our website hosting. for payment proccessing age verification services

Should you choose to contact us using the contact form on our Contact us page, you information will be retained in our mail box. We undertake strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilising secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available and is also used by the banks when you access your bank account online.

Your personal information is never shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United Kingdom.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing our site username and password.

We will only contact you if you request us to do so, we do not send out any email marketing or promotion mail unless specified by you. If you request your information to be removed then please contact the data controller listed at the bottom of this page. 


Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Googles developer guide. FYI our website uses the analytics implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. We use cookies to provide the services and features offered on our website, and to improve our user experience, to learn more about removing cookies please click here 

The data controller of this website is:

Kapre Lounge Limited a Private limited Company with company number: 09718029

Whose registered office is:

Kapre Lounge Limited
111 High Street




Data Controller:

Mr David Hall


By using this website you agree to the use of the necessary information in order to complete you orders and reply to questions you may have while using this site. Unless stated otherwise your information is solely for these purposes and you will not be contacted from us for any additional information unless it directly effects the completion of your order. We won’t sell or give away your name, mail address, phone number, email address or any other information - to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorised users. We do not store credit card details nor do we share customer details with any 3rd parties. If for some reason you believe the Kapre Lounge has not adhered to these principles, please notify us by email at, and we will do our best to determine and correct the problem promptly.

Parents or guardians: we want to help you guard your children's safety.

The Kapre Lounge website does not publish content that is targeted to children or sell products to children. However, if you are concerned about your children accessing the products or services from the Kapre Lounge site please ensure you do not leave your computer logged on to the site, which would allow them access to our products. We have a zero tolerance on attempted purchases from anyone under the age of 18 years and failure to comply will result in a complete ban from future website use and may even lead to criminal prosecution.

If you would personally like to speak with a member of staff or contact us regarding any of these terms then please use the contact details provided above.

We hope you enjoy using our site and look forward to serving you.

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